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Broadband help and guides

Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.

What is One-Touch Switch?

What is One-Touch Switch?

Find out what the One-Touch Switch process is and how it's set to make changing broadband providers much easier for everyone!

4G Home Broadband Guide

4G Home Broadband Guide

Stuck with sluggish broadband speeds with no fibre installation in sight? 4G home broadband may be the solution you're looking for

A quick guide to 5G Home Broadband

A quick guide to 5G Home Broadband

Get up to speed with 5G home broadband. Find out whether 5G is reliable enough and what to check before you sign a contract.

A guide to broadband price increases

A guide to broadband price increases

Broadband customers may be hit by more price rises in 2025. Found out how much your broadband bill will be going up by every year.

Find the best broadband package for you

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