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Broadband help and guides

Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.

Glossary: Broadband technical terms explained

By Matt Powell

A glossary of broadband and mobile broadband technical terms, from ADSL to WLAN, explained clearly and concisely.

How to speed up slow broadband

By Matt Powell

Suffering from slow or intermittent broadband? We may have the tools to get your connection back up to speed.

Guide to customer and technical support: opening times, phone numbers, and links

By Emma Davenport

Information on opening times, phone numbers, call charges and extras for the major fixed-line broadband ISPs.