Vodafone Home Broadband Reviews

Does what it says on the tin, haven't had many drop outs. Have to use an extender that is sometimes temperamental. However the connectivity is fine in other rooms.

My address is the only one in my postcode area that doesn't have access to fibre broadband, and as such I only have a guaranteed speed of 2Mb/sec. That being the case the manager in the Vodafone shop suggested that their mobile internet router would be a solution. The staff in the local Vodafone shop are excellent, but every time I need to contact the Customer Service call centre they seem totally unable to carry out the most basic of tasks, such as setting up a direct debit, or honouring the agreed sale price for my mobile internet router, etc, and the only way for me to get the problem sorted is to go direct to the Chief Executive's office! I have had to go down this route three times in recent years, the Customer Service Call Centre is completely unfit for service!

Vodafone has been rock solid the speed is good but the router is just basic but reliable.

Just straight forward to deal with .The switch went well, the system works well an we have never been overcharged.

As soon as I signed up, there was an unreasonable increase in price. The strength of the signal in the house is poor

Vodafone is one of the best, most user-friendly and fast connections I've ever had. I really do not have problems with it.

It's a very good broadband and I've never regretted subscribing to it since I started, speed is so damn good!

Great, friendly customer service and speeds as advertised, though their broadband is less reliable than other brands I have tried, and it goes down a little more often

Vodafone is fine. It is nothing exceptional, but it is okay. We are planning to switch in the near future, and they were good at installing a phone line when we needed one (and providing internet in the short term, although I had to push for this).

So far happy with it all.

Never had a problem with them. Reliable and never needed to contact them.

Not as good as advertised, apps are completely useless, they make them that difficult to find anything you want and cant control my router from it like i could with sky and bt. Currently have an outage and apparently my Internet is working as it should according to the app Chatbot is a complete waste of time, may as well ask the wall a question you'd get more help. Have to contact customer services to get reconnected if youre even a day late paying your bill, then it can take 2 days to reconnect. Customer advisors are fairly good. I wouldn't bother using Vodafone if you want stress free broadband

Great connection and never any issues.

Great connection and never any issues.

Always works, good speed and never had any problems. The customer service isn't always great, but the actual internet and speed etc is fine

Got the Vodafone fibre broadband installed and after a week everything is working as it should, speeds are up in the 400 mgps, customer service is not the greatest but overall happy, i have seen a lot of people complaining about Vodafone broadband but for me at least all good for the moment, happy days ????

I have the most reliable service from my broadband provider

Vodafone is broadband is really good and pocket friendly, I like it connectivity speed and reliability.

I decided to try Vodafone and as it turned out the change coincided with the national conversion from copper to fibre and there seemed to be some sort of price fixing cartel going on as all providers were the same price and no one was doing any deals and so my broadband bill jumped from £17 to £24. As things turned out, it was a huge drop in value as the new fibre to the cabinet, was brilliant when it worked OK, but the average performance was no better than the old copper broadband rated around a dozen Mb/s with similar amounts of internet dropouts lasting just a few seconds and wi-fi disconnects. Sometimes video buffers more than with the copper. The new fibre to the cabinet is usable but from a consumer point of view it is worth less than the old copper broadband and considering my income and usage, if I had to bid for the service, I wouldn't pay more than fifteen quid and would start the bidding at twelve. I am not going to go down the troubleshooting road or bother with technical helplines as I had enough frustration and disappointment with these from previous providers... I intend to wait out the contract and then vote with my feet - if something doesn't work properly straight out of the box, it isn't worth bothering with.

Vodafone have provided me with the service that they promised the speeds that they promised an at a very reasonable and decent value price