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Call us: 0333 0417 273

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Join our community and share your broadband horror stories (and how you solved them!)

We're giving away a hamper of treats for one person who signs up for our community of Broadband Geniuses and shares their broadband horror story. But crucially, because we're all about helping people with their broadband, we'd love for you to share how you fixed it!

Create your own user feedback survey

Become a Broadband Genius

We love our customers, and we want to give you more than just a broadband deal. So we're inviting everyone to join our exciting, new and friendly community and become a 'Broadband Genius'.

What does that mean?

Benefits of being a 'Broadband Genius'

Sign up below and you'll receive the following perks:

  • Coming soon: Access to our amazing support community: We know not everyone loves broadband as much as us and that everyone can face their fair share of frustrations with their connection. So, any issue you've got with your internet, you'll be able to ask our community and get a friendly, helpful answer. Stick around, and we hope you'll be able to return the favour some day too.
  • A reminder email when your contracts ending (so you know it's time to switch and save!)

Geniuses who switch with us get even more:

  • People who've switched with us will receive an invitation to join our referral scheme. Here, you can split a £50 bonus with everyone you refer to Broadband Genie!
  • Coming soon:  Exclusive rewards (that you'll actually use)

How to sign up

Sounds magic, doesn't it? Sign up using the form above!

Meet the author:

Online Editor

Broadband Genie's Editor, Emma Davenport, has been contributing to the site since 2007. She has 20 years of experience writing articles, guides and tutorials on consumer technology for magazines and online.


Specialist subject: Broadband advice for vulnerable people

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