Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for W3Z.
How W3Z compares:
Stronger Satisfaction
Typical Speed
Stronger Service
Stronger Reliability
Recent customer ratings for W3Z
Based on 4 customer ratings since October 2017October 2017
Satisfaction
4 stars
Customer Service
4 stars
Speed
3.75 stars
Reliability
3.75 stars
Read our W3Z buyers guide
Ratings are left by users of our speed test as well as reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
We've just moved to our current location and we inherited the W3Z service. W3Z have upgraded our home wifi and our home coverage is much better now. Great customer support.
Reviewer
Keith Bendon
Location
Crich
Date
19/06/2020
Ratings
Satisfaction
5.00 stars
Customer Service
5.00 stars
Speed
5.00 stars
Reliability
5.00 stars
Comments:
After a lightning strike to a tree next to our W3Z communications dish their engineers attended to repair the dish and hub immediately.
After many years of using W3Z Broadband I have found this to be typical of their unfailing level of service.
Reviewer
Josh
Location
Wadshelf
Date
05/11/2018
Ratings
Satisfaction
1.00 stars
Customer Service
1.00 stars
Speed
1.00 stars
Reliability
1.00 stars
Comments:
Absolutely terrible service in every way charging £100 for a rip of router it isn't there's just a 3rd party one they doubled the price on and tried charging me for it by taking the money out my account without asking and me never asking to purchase one and such a pain to get my money back, terrible in every way over priced services too just don't waste your money go some where else, any where is better than this company I can promise that.
Reviewer
Rob
Location
Wyaston
Date
17/10/2017
Ratings
Satisfaction
5.00 stars
Customer Service
5.00 stars
Speed
5.00 stars
Reliability
5.00 stars
Comments:
20 times faster than landline broadband, fast and friendly customer service provided by people in Derbyshire. The only choice if you live out of town
Comments: